Safe Betting

jetbuzz aff Responsible Gaming

Gaming is for fun — not as a sole means of earning. jetbuzz aff wants every member to enjoy betting in a healthy and informed way. On this page you will find out how to set your own limits, recognise warning signs, and get support when you need it.

For players 21 and over — anyone under 21 is strictly prohibited from opening an account or placing bets
Our Commitment

Keep Gaming Fun

Online betting and casino games are a good source of entertainment for many people. But they stay healthy only when you play with awareness, within a set budget, and free from stress. Under jetbuzz aff's terms and conditions, every member is required to commit to betting responsibly.

We believe that with the right tools and information, any member can build healthy betting habits on their own. That is why we have made features like deposit limits, temporary breaks, and self-exclusion available directly from your account. For any questions, you can check our FAQ or contact the support team directly.

Every piece of advice on this page has been put together with the Bangladesh context in mind. If you or someone you know feels they are losing control over betting, do not wait — use the support options below.

Protect Yourself

Self-Control Tools

You can activate these tools yourself from your jetbuzz aff account settings. For any assistance, contact our team via 24/7 live chat or email.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, reducing it takes effect immediately; increasing it requires a waiting period.

Loss Limit

Decide in advance how much you are willing to lose within a given period. Once the limit is reached, betting will be automatically stopped for that period.

Session Time Limit

Set how long you want to play in one sitting. When the time is up, you will be prompted to take a break and the session will end automatically.

Temporary Break (Cooling-Off)

Suspend your account temporarily for a few days or a few weeks. During this time, both login and betting will be unavailable.

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can close your account for a minimum of six months or permanently. To reactivate, you will need to contact our support team.

Reality Check

A summary of your play time and wins and losses is shown at regular intervals. This keeps you aware of your actual gaming activity.

  • Our support team is available 24 hours a day via live chat to help you activate any limit or apply for self-exclusion.
  • All limit changes are logged in your account and your request history is saved.
  • No promotional messages will be sent while self-exclusion is active.
  • If an attempt to open an account by someone under 21 is detected, immediate action is taken.
Warning Signs

When to Be Concerned

If one or more of the following signs apply to you or someone you know, it is time to reconsider your betting habits.

Spending Beyond Your Budget

You keep placing larger bets to recover losses and are using money set aside for monthly expenses to bet.

Emotional Distress

You feel restless, angry, or unable to sleep when you are not betting — and betting gives you only temporary relief.

Hiding It from Family

You are hiding your betting habits or the amount you have lost from family or people close to you.

Losing Track of Time

You are spending far more time betting than planned, and your work, family life, or studies are suffering as a result.

Check Yourself

Self-Assessment Questionnaire

Think honestly about these questions as they relate to you. This is for you alone — no information is sent anywhere.

Have you experienced any of the following in the past month?

If three or more answers are "yes", it is time to speak with our support team. Read the "Where to Get Help" section below.

Support Options

Where to Get Help

You do not have to face this alone. Beyond jetbuzz aff's support team, family and professional counsellors are here to help you.

jetbuzz aff Live Chat Support

Support is available 24 hours a day, seven days a week in both Bengali and English. Whether it is about setting limits, self-exclusion, or any concern — let us know via chat and the team will respond within minutes.

Email Support

If you prefer to communicate in writing, get in touch by email. Our support team replies in both Bengali and English, and your privacy is fully protected.

Family and Close Ones

Talk openly with a trusted family member or friend. Sharing how you feel is often the first step toward a solution. They are ready to support you.

Professional Mental Health Counselling

Mental health specialists and counsellors in Bangladesh can help with addiction-related issues. Contact the National Institute of Mental Health (NIMH) or the mental health department of any government hospital. This service is completely confidential.

Community Support Groups

Various support groups in Bangladesh work to help people recover from gambling addiction. The experiences and advice of people who have come through the same situation can sometimes be more effective than professional treatment.

Remember: Betting is never a reliable source of income. Continuing to play in the hope of recovering losses often leads to even greater loss. If you feel the situation is getting out of control, take a break now and seek help.

Our Responsibility

jetbuzz aff's Commitment

Responsible gaming is not only the member's responsibility — it is ours too. jetbuzz aff as a platform follows the principles listed below. You can find out in detail how your information is protected in our privacy policy.

  • An age verification process is in place to prevent anyone under 21 from registering an account or betting.
  • If warning signs appear in a member's behaviour, our team proactively reaches out.
  • No promotional offers or bonus messages are sent while self-exclusion is active.
  • A member's full deposit and withdrawal history is always displayed transparently in their account.
  • Game advertisements never claim that betting is a guaranteed path to income.
  • The support team is available 24/7 in Bengali and English to provide responsible gaming guidance.
FAQ

Responsible Gaming Questions

Yes. If you have a withdrawable balance in your account when self-exclusion is activated, you can withdraw it subject to the applicable terms. Contact our support team via live chat for more details.

Decreasing your deposit limit takes effect immediately. However, a request to increase the limit takes effect after a set review period. This prevents arbitrary increases and helps ensure responsible betting. Contact the support team to find out the exact timeframe.

We do not offer direct third-party account closure, but concerned family members can contact our support team by email. We will do our best to help given the circumstances and will encourage the account holder to consider self-exclusion.

Once the self-exclusion period ends, you will need to contact our support team to reactivate your account. We will speak with you at that stage, and the account will only be reopened once you agree to responsible betting terms.

No. Betting is entertainment — the chance of losing is equal to or greater than the chance of winning. It is not realistic to treat betting as a regular source of income over the long term. If someone keeps raising their stakes to try to recover losses, that is a clear warning sign.

No. Anyone under 21 is strictly prohibited from opening an account, making a deposit, or placing bets on jetbuzz aff. If we detect an account opened with false information about age, it will be closed immediately and the balance will be settled in accordance with the applicable rules.